Who we are
Effective Date: 1st-April-2025
Our website address is: https://fish2go.co.ke.
Introduction
Welcome to fish2go.co.ke. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our food ordering platform.
Information We Collect
When you place an order through our website, we collect the following information:
- Payment information (processed securely through third-party providers)
- Name
- Contact details (phone number, email address)
- Delivery address
- Order details
How we use your Information
We use your information for the following purposes:
- To comply with legal obligation.
- To process and deliver your food orders
- To communicate order updates and customer support
- To improve our services based on customer preferences
- To send promotional offers (if you opt-in)
Data Security
We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. Payment details are handled by trusted third-party payment providers and are not stored on our servers.
Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Legal authorities if required by law
- Delivery partners to fulfill your order
- Payment processors for secure transactions
Your Rights and Choices
You have the right to:
- Request details on how your data is used To exercise these rights, please contact us at info@fish2go
- Opt-out of marketing communications
Changes to this Policy
We may update this Privacy Policy from time to time. Any significant changes will be notified via email or website updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: Fish2go.co.ke or email us @info@fish2go
Valley Arcade
Thank you for trusting fish2go.co.ke with your food orders!
